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Social Engineering Insurance Hub

The human element is the weakest link in cybersecurity. Learn how to protect against phishing, BEC, and social manipulationβ€”and ensure your insurance covers these attacks.

The Social Engineering Threat

Social engineering attacks exploit human psychology rather than technical vulnerabilities. They’re responsible for over 90% of successful cyber attacks and are the leading cause of business email compromise (BEC) losses.

The numbers are staggering:

  • BEC attacks caused $2.9 billion in losses in 2024
  • The average wire fraud loss exceeds $125,000
  • 1 in 3 employees will click a phishing link
  • AI is making attacks dramatically more convincing

This hub covers:

  • How social engineering coverage works
  • Prevention strategies that lower premiums
  • The psychology attackers exploit
  • Real attack stories and lessons

Coverage & Claims

Business Email Compromise Coverage Guide

How BEC coverage works, common sublimits, waiting periods, and exclusions that can void your claim.

ESSENTIAL READING

🚫 Why Social Engineering Claims Get Denied

Social engineering claims have high denial rates. Learn the specific exclusions and how to avoid them.

Read Analysis β†’

Understanding the Threat

The Psychology of Social Engineering

The most important article in this hub. Understanding why social engineering works is essential for:

  • Training employees effectively
  • Designing verification procedures
  • Presenting your risk to underwriters

Key psychological triggers attackers exploit:

  • Authority (impersonating executives)
  • Urgency (creating time pressure)
  • Social proof (fake endorsements)
  • Reciprocity (offering something first)

Deep Dive into Psychology β†’


Emerging AI Threats

AI-Powered Phishing & Underwriting Impact

AI is revolutionizing phishing attacks. How insurers are responding and what new controls they're requiring.

Read Analysis β†’

Deepfake Scams & Synthetic Media

Voice cloning, video deepfakes, and AI-generated personas. The next frontier of social engineering.

Future Threats β†’

AI Cyber Insurance Considerations

How AI is changing both attacks and defensesβ€”and what it means for your coverage.

AI Deep Dive β†’

Prevention & Training

MFA: Your First Line of Defense

Multi-factor authentication stops most credential theft from phishing. Now required by virtually all carriers.

Implementation Guide β†’

πŸ”‘ The Future is Passwordless

Passkeys and passwordless authentication eliminate the credential theft problem entirely.

Future Security β†’

Complete Security Checklist

All the controls insurers look for, including anti-phishing measures that can lower your premium.

Get Checklist β†’

Why Your IT Guy Isn't Enough

Social engineering defense requires culture change, not just technology. Building a security-aware organization.

Read Reality Check β†’

Response Planning

First 24 Hours After a Social Engineering Attack

Wire transfers can sometimes be reversed if you act fast. Critical steps for the first 24 hours.

Emergency Playbook β†’

πŸ“ Incident Response Plan Template

Having a documented plan before an attack happens. Includes specific procedures for BEC and wire fraud.

Get Template β†’

Incident Response Team Budget Guide

What it costs to have proper incident response capabilitiesβ€”and how insurance covers these costs.

Budget Planning β†’

Common Social Engineering Scenarios

How These Attacks Typically Work

CEO Fraud / Executive Impersonation

  1. Attacker researches company via LinkedIn, press releases
  2. Creates convincing email impersonating CEO
  3. Contacts finance team with urgent wire transfer request
  4. Employee complies due to apparent authority + urgency

Vendor Invoice Fraud

  1. Attacker compromises vendor’s email (or spoofs it)
  2. Sends legitimate-looking invoice with changed bank details
  3. AP team pays invoice to attacker’s account
  4. Real vendor later asks about missing payment

Payroll Diversion

  1. Attacker impersonates employee via email to HR
  2. Requests direct deposit change to new account
  3. Next paycheck goes to attacker
  4. Employee notices missing paycheck weeks later
Prevention tip: Verification procedures (callback to known number) stop 99% of these attacks. Make sure your policy covers scenarios where procedures weren't followed.

Ready to Protect Against Social Engineering?

Get Social Engineering Coverage

Make sure your cyber policy includes adequate social engineering and funds transfer fraud sublimits.

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Social Engineering
Phishing & BEC guide